Transforming BAU into Excellence
A graduate of Harvard Business School Advanced Management Programme (AMP) and with over 25 years experience leading and transforming the operational performances of Technology and Business Operations in Financial Services, Dan has built an extensive track record in delivering end to end operational excellence through staff engagement, business process optimisation, and digital solutions.
Dan rapidly progressed his career by leading large scale and complex business operations and technology divisions for national and global banks in London, Singapore, Perth and Sydney including Credit Suisse, HBOS, Bankwest and most recently the Commonwealth Bank of Australia (CBA) as their Chief Process Officer.
As a senior bank executive, Dan's pragmatic and authentic leadership style has enabled him to led teams through major transformations and challenges including digital automation, restructures, mergers and acquisitions, regulatory oversight, technology and operational crisis's, insourcing and outsourcing. Each experience tested and refined his approach to transforming BAU performances into Operational Excellence.
Dan is currently a Non-Executive Director of Property Exchange Australia (PEXA) a successful FinTech that has achieved exponential growth since it's startup over 7 years ago and he is also a Director of OpExtion.